Facilities Project Coordinator

Oak Crest - Parkville, MD
Job Category
Facilities Coord


Job ID
Posting Date
Oak Crest is an 87-acre continuing care retirement community in Parkville, MD. 20 miles from Baltimore. We’re dedicated to one important mission: helping our residents live life to the fullest.
Managed by Erickson Living, a national leader in the retirement industry, Oak Crest combines the opportunities of a big organization with the warmth of a family. Our talented team brings passion and heart to all that they do, creating a dynamic workplace like no other.
The Facilities Project Coordinator is responsible for the coordination of activities of the General Services Department for assigned neighborhoods. Serves as a liaison between General Services and resident/staff.  Oversees the work of outside contractors.
ESSENTIAL DUTIES and RESPONSIBILITIES:  include the following. Other duties may be assigned.
  1. Communicates with residents and their family members in assigned neighborhoods to handle requests or concerns, and to explain the operation of each department within General Services.
  2. Investigates complaints, suggestions and occurrences; initiates through the appropriate manager the proper response and monitors progress until conclusion.
  3. Selects outside contractors for projects and supervises their work.
  4. Audits all facilities on a monthly basis for proper maintenance, repair and cleanliness; coordinates needed repairs with the appropriate department(s).
  5. Conducts random surveys on services recently performed for residents and other departments.
  6. Creates and monitors the status of work orders to ensure their completion in a timely manner.
  7. Establishes and maintains accessibility to all residents in assigned neighborhoods through high visibility and good communication.
  8. Provides updated reports of ongoing projects to the Facilities Manager weekly.
  9. Provides support to other team members and departments, including the Custom Interiors Department process.
  10. Attends all meetings necessary to maintain a high level of awareness of all activities that are occurring in the assigned neighborhoods.
  11. Coordinates refurbishing of units in assigned neighborhoods from start to finish of a newly vacated unit, including collaborating with painters, carpenters, electricians, etc.
  12. Coordinates special projects.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to function independently.
  • Working knowledge of building systems.
  • Strong verbal and written communication skills.
  • Ability to assess resident or other complaints, and resolve disputes in a friendly and professional manner.
  • High school diploma or GED required. Bachelor’s degree preferred.
  • 3 or more years’ experience in a healthcare environment with state regulations preferred, or within a department with responsibility for facilities management.
  • Customer service experience preferred.




  • Valid driver’s license required.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to lift up to 50 lbs.
  • Ability to drive community maintenance vehicle.
  • Walking, standing, pushing, stooping, bending, stretching.
  • Must climb and descend ladders and stairs.