The Operations Associate position is a 12-18 month individualized program of functional and leadership training including structured learning, special projects, multi-level feedback, and professional assessment. The OA Program will include temporary placements within multiple Cedar Crest departments, which may include Dining Services, General Services, Marketing, Human Resources, Continuing Care and Resident Life. The Operations Associate is responsible for meeting learning objectives, obtaining leadership experiences, completing assignments, and bringing business value to each business-line rotation. The Operations Associate may be expected to assume limited leadership and supervisory responsibilities throughout the program. Assignments are subject to change based on emerging needs of the business. Flexibility throughout the program is imperative.
ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.
With guidance from the OA Program Coordinator, plan and execute all establish learning objectives for each business-line rotation.
Rotate through each line of business and attain strong competencies.
Complete all assigned structured learning, including on-the-job follow up.
Assume effective leadership roles in each business rotation.
Prepare reports, presentations and correspondence related to the business activities during each rotation.
With the OA Program Coordinator create an individual career path to support professional growth within the organization after completion of program.
Attend quarterly peer team call conducted by Sr. HR Managers.
Operations Associate will assume limited leadership and supervisory responsibilities throughout the program.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Must complete a DISC and Harrison assessment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
As an Individual Contributor:
- Willingness to be flexible with assignments
- Highly organized, detail oriented, follows deadlines, juggles multiple task, takes initiative and is self- directed.
- Excellent organizational, written, and verbal communication skills
- Develop positive relationships with front line and management personnel
- Demonstrate quality decision making
- Demonstrate compassion and understanding to residents
- Ability to learn policies, process and procedures quickly related to each business rotation
- Effective problem solving skills
- Proficiency in Word, Excel and PowerPoint required
- Self-motivated learner
- Ability to delegate effectively
EDUCATION and/or EXPERIENCE:
Undergraduate degree and/or graduate degree in business field with significant academic success required.
Experience with seniors, health care and/or service delivery.
Breadth of leadership activities while in school with a record of individual and team successes.
Willing to travel
Wiliness to relocate