Receptionist/Communication Specialist

Community
Brooksby Village - Peabody, MA
Job Category
Communications Specialist
Schedule

Per Diem

Job ID
17116150
Posting Date

At Brooksby Village, you’ll find a community centered on values. Here, qualities like respect and caring, communications and teamwork are complemented by a commitment to professionalism and an enthusiastic spirit. We’re dedicated to setting the standard of excellence for resident and employee services, providing each individual a warm, supportive environment and the resources they need to Live Better every day.

  1. Greet and direct residents, visitors, staff and handle questions/concerns efficiently
  2. Operate switchboard and direct calls efficiently
  3. Monitor reception area traffic-directing deliveries, packages, etc.
  4. Keep accurate up to date lists of residents, alphabetically and by resident apartment
  5. Keep accurate census information; hospitalizations, deaths, etc.
  6. Keep accurate list of residents who are away and dates returning for Security purposes
  7. Alert Security to emergencies in accurate, calm manner
  8. Monitor all pull cords for independent living. Track status of resident involved in situation, i.e. transported to hospital, etc.
  9. Receive emergency calls from residents and staff and dispatch appropriate personnel
  10. Page on-call physicians as needed
  11. Dispatch and monitor daily transportation schedule
  12. Log all resident packages and notify of a package pick-up via notice in cubbie hole.
  13. Assure all mail is dispatched through U.S. Mail at the end of each day.
  14. Sorts and distributes all inter-office mail
  15. Sends all residential faxes and copies

Per diem, on call positions available.

High school or GED. Receptionist experience required.