Resident Services Coordinator

Lantern Hill - New Providence, NJ
Job Category
Resident Services Coordinator


Job ID
Posting Date

Lantern Hill in New Providence, NJ, is expanding our Resident Life team.  We are seeking a full-time Resident Services Coordinator II that can bring passion for resident engagement to our growing community


How You Will Make an Impact

  • Conducts Pre-Residency Meetings for potential independent living residents.
  • Collaborates effectively with internal departments on a variety of resident issues and provides education to staff as appropriate.
  • Responds to residents in need of psychosocial or supportive services, either through direct referral (from families, other residents, staff, etc.), or by the review of incident reports.
  • Provides psychosocial support to residents and their families, individually, via family meetings or support groups and assists through the transition process to a higher level of care.
  • Assesses, intervenes, and works to resolve issues regarding residents’ care and safety. 

  • Develops referral network within the community for available services, and makes appropriate referrals to and consults with other professional services as indicated. 

  • Participates in the education of residents about the importance of Advance Directives, and facilitates completion of such documents.

  • May be asked to participates in marketing events and tours


Benefits We Offer Employees

  • Exceptional medical, dental, vision, 401K and concierge employee health and wellness programs.
  • State of the art community campuses, ongoing expansion plans, upgrades, and design enhancements to ensure Erickson Living continues to set the standard for senior living excellence.
  • Award winning "Best Places to Work" and "5-Star" industry recognition.

What You Will Need

  • Knowledge and experience in Active and Successful Aging
  • Bachelor’s degree in social work, gerontology required. 
  • Three years experience working with geriatric population and dementia required.
  • Excellent interpersonal Skills.
  • Excellent written, verbal and listening skills.
  • Ability to work independently, implement plans, and has excellent problem solving skills.
  • Computer skills required. Knowledge of Microsoft Office Suite software.